communication

Are you listening?

When was the last time you really listened to another person with your full attention? No interruptions, no distractions, no rehearsing what you’re going to say next. Every day we tell ourselves stories about what’s happening: we try to explain… Read More ›

Going online, ready or not

Suddenly it seems that everybody’s doing it: moving their training programs, workshops, meetings, seminars and services – even whole conferences – online. Although the tools have been available for years, many sole traders, small businesses, NFPs, trainers and consultants have… Read More ›